Agentic system · Retail

Arkanet

I built Arkanet, an agentic system for retail. Store camera systems have always been fixed detectors: they count people or flag empty shelves and leave everything else to staff. Arkanet puts an AI agent in charge instead. It runs on a store’s existing security cameras and can find, track and identify anything described in words, from an open freezer door to a shopper who keeps putting the same pack back, with nothing to retrain when a store changes.

The agent decides what to look for, writes its own code to count, time and compare what it finds, and works out what is wrong: a wrong price label, a blocked aisle, a queue that needs a second till. It sends the nearest free member of staff with a specific task and checks that the fix worked. Over time it uses the same footage to improve the store itself: where products are placed, how much stock each shelf needs, and how staff time is spent.

I pitched and demoed it to a supermarket chain’s executive leadership, who signed off on it. A six-figure rollout contract is now in negotiation, and I am working with their IT team to connect it to their sales, stock and staff systems.